Shipping policy

Shipping Policy – Mobizo Mobile Accessories

Effective Date: June 19, 2026

Thank you for shopping with Mobizo Mobile Accessories. This Shipping Policy explains how we process, ship, and deliver orders.

1. Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • Customers will receive order confirmation once the order is successfully placed.

2. Shipping Coverage

  • We currently ship across India.
  • Delivery availability may vary depending on the customer's location and courier service coverage.

3. Delivery Time

Estimated delivery times:

  • Kerala: 2–5 business days
  • South India: 3–7 business days
  • Rest of India: 4–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Promotional offers such as free shipping may be available from time to time.

5. Order Tracking

  • Once an order is shipped, tracking details will be provided via email, SMS, or WhatsApp (where available).
  • Customers can use the tracking information to monitor delivery status.

6. Delivery Attempts

  • Courier partners may make multiple delivery attempts.
  • If delivery fails due to incorrect address details or customer unavailability, additional shipping charges may apply for re-delivery.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping details. Mobizo Mobile Accessories is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

8. Damaged or Missing Packages

If your package arrives damaged or items are missing:

  1. Take clear photos of the package and product.
  2. Contact us within 48 hours of delivery.
  3. Provide your order number and supporting evidence.

We will investigate and provide a suitable resolution, including replacement or refund where applicable.

9. Delayed Deliveries

While we strive to deliver orders on time, Mobizo Mobile Accessories is not responsible for delays caused by:

  • Courier service disruptions
  • Natural disasters
  • Weather conditions
  • Government restrictions
  • Public holidays or strikes

10. International Shipping

Currently, Mobizo Mobile Accessories ships only within India unless otherwise stated.

11. Contact Us

Mobizo Mobile Accessories
📞 Phone: 8848838072
📧 Email: anshilafayis2006@gmail.com

For any shipping-related questions or assistance, please contact our customer support team. We will respond as soon as possible.